1.Arrival
 If the airplane stops at boarding bridge of the Terminal Building, you can enter the Luggage Claim Hall on the 1st floor along the airport passage of the 3rd floor; if you arrive at the Terminal Building by ferry bus, you can enter the Luggage Claim Hall directly after getting off the bus. 
   
2.Luggage Claim
 Luggage Claim Hall is located on the 1st floor, with Luggage Claim Carousel Screen installed at its entrance. You can find out which carousel your luggage will be arriving from the screen.
 If you have a lot of luggage, you can use luggage trolley for free or choose trolley service.
 In order to prevent your luggage from being mistakenly taken, airport personnel will check your luggage tag/number at the entrance. Your cooperation is highly appreciated. For more information, please ask for help at Luggage Inquiry Counter, or call:010-64599526,010-64599527,or 010-64590650.
 
3.Leaving Airport
 You will enter the Greeting Hall after luggage claim, where you can meet your relatives and friends, ask for more information at Hotel Reception and Inquiry counter, or exchange currency at bank. Walking out for the Greeting Hall, you can choose airport bus or taxi to leave the airport.
    
Attention: Hot line for customer's complaints, organized by Beijing Capital International Airport Management Committee: 010-64561200
This section introduces the procedures for arrival and transfer passengers at Terminal 2 of Beijing Capital International Airport. We expect to provide warm assistance for you upon your arrival. Sorry for any unconformity with the actual situation due to real operation adjustments.
In order to ensure your lawful rights and interests, please do not accept the services from the personnel without official airport employee's card or take the vehicle without operational qualifications. Please refer to Notice to Arriving Passengers for the service and charging standards related to Airport-City Shuttle Buses, taxis and private vehicles.