This tutorial is written based on our Bank of China experiences. Other banks may be different (but generally similar).

How to Close Your Account

Closing your account is a simple process. You must go to the bank branch and sign a form. The bank teller will give you whatever money is in your account (in cash, if you have more than 10,000 USD or the equivalent in the account that you are closing, please make an appointment first) and a receipt indicating the closure of your account.

When you arrive:

1] Get a ticket by selecting "Personal Banking"

2] Tell the people at the front desk that you want to cancel your account. If they don't speak English, you can say:
(pronounciation) "Waugh yaow shaow hoo"
(Chinese)
(pin yin) "Wo yao xiao hu"

They will give you a form, which is available in English. Ask for the English version.
("Application of Alternation/Cancellation of Individual Settelment Account of Bank of China" [image of form]

3] Fill in the English form.

4] Wait for your number to be called.

5] When your number is called, go to the the window that is announced (or shown on the screen).

6] At the window, give the bank teller the form that you have completed, and your passport. The teller will begin to process the form.

7] The teller will return a copy of your cancellation receipt.